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Faqs

Is it Compulsory to have my Pet Microchipped?

It is currently only compulsory to have your dog microchipped in Northern Ireland, everywhere else is in the UK it is not compulsory. Under the Pet Passport Travel Scheme a dog or cat must be microchipped if it leaves the UK and returns.

Where can I have my Pet Microchipped?

Contact your local Veterinary Surgeon, Pet Rescue Centre or Dog Warden for advice.

How long does the Microchip last?

Microchipping should last for the life of your pet.

How can I change my address?

If you have your pet's microchip number and the security code, which can be found on your pets idENTICHIP Certificate you can amend your details on this website, using your Credit / Debit card details for payment.

Alternatively you can send the slip at the foot of the Certificate or a letter with your pet's microchip number and new address details along with a cheque or postal order for £6.

How Do I Change the Ownership on my Pet's Microchip?

If you have your pet's microchip number and the security code, which can be found on your pet's idENTICHIP Certificate you can amend your details on this website, using your Credit / Debit card details for payment.

Alternatively you can send the slip at the foot of the Certificate or a letter with your pets microchip number and new address details along with a cheque or postal order for £6. If a letter is sent to us that is not signed by the registered owner to request a change of ownership we have to send a relinquishment letter to them. By law we have to give them 28 days to reply. If we don't receive a reply to the letter after this time we are legally allowed to amend the relevent details on our database.

If I move abroad should I let you know?

Yes, we would advise that you follow the change of address procedure outlined above. Our main reason for this is if your pet were to go missing abroad, the scanners may detect the microchip as an english chip and the authorities or Vets may contact idENTICHIP for details. We would also advise that you speak to a local vet in the country in question to arrange for your pet to be registered on their main re-unification database.

Why do I have to pay to make changes?

The initial registration process is free on our system. Any changes after this do involve some administration for which we have to charge. This administration is essential in order to ensure that our systems are always up to date and therefore effective. However, if you choose to become a member of Locate you will receive unlimited changes of address and addition of holiday addresses free of charge. Please note the free amendments available to Locate Members do not include Change of Ownership requests.

Can the Microchip be detected all over the world?

Our microchips can be read in every country as they fit in with the I.S.O. (International Standards Organisation) requirements. Unfortunately they can't be detected in the United States of America where only 10 digit microchips can be read.

If you are planning to move to the USA. We would advise that you ask your Vet to purchase a 10 digit microchip from idENTICHIP which can then be implanted into your pet.

Do Microchips affect Magnetic Collars and Cat Flaps?

No, there is no magnetic field around the microchip. The microchip is inactive and will only respond to a low frequency radio signal from a scanner. Please ensure the Magnetic Collar is removed before scanning.

What do I do if my Pet goes Missing?

The first thing to do is phone our office on 01904 487600 and report your pet missing to us. We would then advise that you speak to your own vet and any other Vets or Rescue Centres & Charities in your area to let them know.

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Address details

Anibase,
PO BOX 33,
YORK,
YO19 5YW

Email:
admin@anibase.com
Tel:
01904 487600
Fax:
01904 487636